Real systems · Real failures · Structural analysis
Investigation Reports
Each report documents a system investigation, identifying where interaction structures collapse and how they can be corrected.
“Most case studies show finished designs. These reports show how digital systems fail and what structural changes improve them.”
- 01Decision structure
- 02Interaction flow
- 03System complexity
- 04Measurable outcomes
// archive
Report Archive
Anonymised engagement
Checkout did not fail. The decision did.
Industry: Commerce. System: Checkout. Commitment pressure before trust signal completion.
Read Investigation →Primary research
Cupra blind spot detection
Industry: Automotive. System: Safety interaction. Signal priority and response timing.
Read Investigation →Illustrative case
SaaS onboarding collapse
Industry: SaaS. System: Onboarding. Competing anchors caused early re-evaluation.
Read Investigation →Each report focuses on structural insights, not design aesthetics.
Most interface problems originate from deeper architectural decisions. Understanding these patterns helps prevent expensive redesign cycles.